The free plan tells you what is weak. Pro helps one person fix it properly. Team adds the management layer for resourcing, capability planning, and shared operational visibility.
Free
Prove the problem exists before you ask anyone to spend budget.
Pro
Turn the result into documents, priorities, and an implementation sequence.
Team
Run the desk with better resourcing, capability visibility, and leadership-ready planning.
Free
Best for diagnosis
Use the health check to diagnose the desk before you buy anything.
Pro
Best for service desk leads
For service desk leads turning the score into a real improvement programme — templates, roadmap, and structured workflows without starting from scratch.
Team
Best for service desk managers and heads of IT
For managers running the desk as a function — with headcount planning, capability mapping, and team skills data to make better resourcing decisions.
All prices ex-VAT · Billed monthly · Cancel any time
If you need help socialising the result, building the roadmap, or packaging the business case for leadership, get in touch directly.
Contact us