Privacy and data handling

Service Desk Builder is designed to let IT leaders run the health check before committing to the wider toolkit. We only collect the information needed to operate the product, manage accounts, and support billing.

Assessment responses entered before sign-in are used to generate the result on-screen. When you create an account, your saved workspace, subscription status, and contact details are stored with the providers required to run the service.

Payments are processed by Stripe. Authentication is handled by Clerk. If you contact us through the site, enquiry emails are sent using Resend. We do not sell customer data.

If you need a formal privacy response, a deletion request, or details on subprocessors before procurement, email hello@servicedeskbuilder.com.